Chapter liaison responsible for membership issues, recruitment of members into the chapter, and supervision of membership activities. Final authority on issues involving the accuracy of membership, such as voting and running for or holding office. Point of contact with PMI headquarters on membership issues including membership lists and databases.
ROLE DESCRIPTION
Elected volunteer responsible for addressing the needs of chapter membership, service delivery, and recruiting and retaining members in accordance with chapter policies and bylaws.
ROLES AND RESPONSIBILITIES
- Develop and maintain a chapter membership plan that assures continued growth through proactive recruiting and partnering with major area employers
- Promote the value of PMI and chapter membership
- Liaison for potential PMI members; encourage them to be members of the chapter
- Develop and implement a plan to recognize member milestones (such as anniversaries or awards)
- Develop and implement a member retention program
- Revise membership benefits and value on a regular basis
- Develop and implement membership welcome and support plan
- Answer general membership inquiries; respond to member/non-member information inquiries and other requests for assistance
- Act as the primary recipient for the Data Exchange Program (DEP)
- Maintain the membership records of the chapter (DEP)
- Provide communication list and member updates to officers
- Coordinate the production and distribution of timely membership reports, such as monthly membership reports by demographics (city, state, age, industry, etc.)
- Develop and administer membership satisfaction survey and exit survey
- Ensure that members are aware of available services
- Work with marketing to develop a plan to implement outreach to the community including commercial, not-for-profit, and other professional associations
- Support and attend annual general meeting
- Develop and implement succession and transition plan
ROLE SPECIFIC SKILLS
- Proficiency in using PMI Data Exchange Program ( DEP)
- Data analysis and reporting
- Proficient in e-mail communications (e.g., Microsoft Outlook, Google Mail)
- Knowledge of PMI credentials
- Proficient use of survey tools, market research, and demographic research
- Marketing
- Proficient use of word processing, spreadsheet, and presentation tools (e.g., Microsoft Office, Google Workspace)
OTHER LEADERSHIP SKILLS
- Public speaking and presentation
- Active listening
- Team building